First Conversation With Honda Customer Care
In mid March 2025, I had my first communication the Honda Customer Care representative that was assigned to my case who will remain un-named... I told them that I was aware that the dealership had suggested that my engine be replaced due to metal filings being found throughout most of the engine from the oil pump failure, the Honda Rep told me that Honda is still investigating into which parts may be affected and that Honda is only willing to repair or replace the affected parts only.